He definitely goes the extra mile and prioritizes customer service. I recommend him without reservation. He frequently check up on the (empty) house to be certain everything was in order. As an out-of-town seller, this was especially appreciated.
She cares about her clients and she cares about her performance. Her attention to detail and effort made to inform her clients of properties and information about the property is exceptional. Her natural instinct to know her clients and their needs is a personal reflection of her patience and understanding of the major decision it is for the clients. Victoria's response, right from the start, enabled us to form a relationship of trust in navigating a purchase remotely. She made herself available whenever she was needed and beyond. Thank you, Victoria!
Whether you just moved to Florida or would just like to have a new home, she is the right person to help you. She not only facilitates your access to properties, but walks you through the process every step of the way from start to finish, gives you many options and looks for properties within your budget. Victoria has many years in real estate and can help you find financial help and other resources. She is very patient and very professional at all times. She has many other contacts available if you need other professionals such as plumbers or electricians, etc. She is very detailed and a perfectionist with her work, even providing details that not every agent offers. Her primary language is English, but she still understands a little Spanish. Though she doesn't actually speak Spanish, she has partners who do and the patience to make the communication work. -Translated from the Spanish.
She was local to the area and always gave me the current market value in hopes that this could stimulate the owner (My Mom) into sell the property. Her knowledge of the market value was invaluable . I would definitely recommend Laurie Smith and the team at Experience Real Estate Group in any future property transactions I may need. This was my first time working with Laurie and I really felt comfortable knowing that she had been in contact with me over the years and knew her business. She was very helpful , informative and explained her process in a way that definitely showed her expertise in real estate. She was super responsive with emails, and returning calls as if I was her only client! Friendly and professional. Laurie and the Title Co. who performed the closing where on a tight timeline to sell and close in less than a month and they did everything in their power to get the job done. The electronic review and signing of documents also saved a lot of time. Laurie was very thorough and professional and did a lot more for me than I ever expected from a Realtor. I really appreciated how she was on top of things and how she kept me informed every step of the way. Her honesty and integrity showed. I would highly recommend her as my next realtor ... I am extremely pleased with the sale of my Moms property in such a short time. Laurie was amazing. She offered excellent advice, answered every question and helped me make informed decisions. I highly recommend her and the team at Experience Real Estate Group. Thanks for helping me sell our property, Sincerely Roger Bye
It was reassuring to see that Victoria continuously had our best interest in mind. At every home we prospected during a showing, she provided us with a printout of pertinent information as an overview of the house which was extremely helpful. From start to finish Victoria was in our corner working for us tenaciously. I took special notice of her organization skills throughout our time working with her and I have to say that they’re second to none. Victoria makes it no secret that she takes great pride in her work. You can tell when work is just work for someone and when it's truly their passion, and Victoria is undoubtedly passionate and devoted to what she does. We thank you for all of your dedication to us, Victoria, and making it possible for us to start the next chapter of our lives in a home that is more than we could have ever asked for. We look forward to working with you again in the future!
So, by pure luck we met Victoria O’Toole on the beach while shelling on Sanibel. I got to telling her about where we were from and how we had been looking at houses in the area. Right off the bat, she began telling me about all different factors to keep in mind while trying to select the perfect vacation home. She impressed me with her vast knowledge of the area. Right away, we knew that we had to start working with her and that she really knew her stuff… Victoria really helped us through the process of purchasing a home that was right for us. She was on top of deadlines and always reminded us of when things were due. She helped us navigate the whole purchasing process with ease and we have ended up with a house that we love! She has even gone above and beyond helping us figure out things after we were done with the purchase of the home as we are still learning the area. We couldn’t recommend her more to anyone who is looking to buy or sell in the area. She is an asset and makes sure in the end you are happy with the service that she has provided. Everyone deserves to have a Realtor® working for them like Victoria. -With Gratitude
We are from Germany and Juergen helped us so perfect with his knowledge and patience. Amazing is that he is not like other agents but a person where we felt all the time very good without any pressure.he also helped us all the time after buying our beautiful Villa. Karsten I. Germany
She was very quick to understand what we were looking for and offered us plenty of options. We were considering two very different areas/cities and she was so knowledgeable about both. It really helped us to choose a location. When it was time to negotiate a price, she was successful in getting the home for the price we wanted. She was fantastic at dealing with the seller's agent, with various home inspections, researching future cots of various home improvements and negotiating the purchase of some furniture from the sellers. Her attention to details kept everything running smoothly and she made sure all was completed on time. We loved that she kept us updated every step of the way. She has provided us with the kind of information on SW Florida that only a person who lives here and truly loves everything about it can know. We are secure knowing we made the right choice and Victoria is a big part of why we are so happy in our new home. We intend to recommend her to everyone we know!
Victoria O’Toole de Experiencia Real Estate Group quien se dedica a bríndale el mejor servicio en el área bienes raíces aquí en la Florida, ya sea que recién se mudaron para la Florida o simplemente le gustaría tener un Nuevo hogar, ella es la persona indicada para ayudarle, no solamente le facilita el acceso a las propiedades, también lo acompaña en cada paso, desde el principio hasta el final, te brinda muchas opciones, busca propiedades dentro de su presupuesto. Tiene muchos años de experiencia en bienes raíces, puede asistirle en buscar ayudar financiera y otros recursos disponibles que le pueden ayudar facilitar su proceso y su integración en la comunidad. Es muy paciente con todos sus clientes, muy profesional en todo momento, tiene muchos otros contactos disponibles si tuviesen la necesidad de otro profesional como por ejemplo, Plomero, electricista, etc. Ella es muy detallista y perfeccionista con su trabajo, inclusive tiene detalles con los clientes que no todo agente tiene. Su idioma principal es el inglés pero aun así ella comprende el idioma de español, no lo habla mucho pero tiene compañeros que la asisten y tiene la paciencia para hacer posible que la comunicación fluya.
She kept her Buyer's interest in the forefront! Was very responsive and acted in a timely manor! A joy to work with! Looking forward to working with her again.
We want to thank you for the great house buying experience. We are thankful for all you have done well above and beyond what anybody should expect from their real estate agent. Thanks for that great home buying experience. " Hans Voigt + David Oslowski Koeln Germany
She was friendly, professional, knowledgeable. She always sent us listings the whole time we were looking. We really appreciated her. Thanks Laurie
You provided GREAT service & got me a reasonable offer and a much quicker than I ever thought ! Juergen , I enjoyed working with you..Hope you sell a lot this year ! Regards Janice U.
You are absolutely the best Realtor® we have ever worked with. You were always so kind, organized, energetic and full of knowledge. We have been with other Realtors before, but they just didn’t seem to want to show us what we wanted or what was in our price range. I have to admit we were scared to start the home search with someone new, but you made the transition so easy. You were always so much fun and we could be ourselves around you. We were never afraid to tell you what we were thinking. I could go on and on as to how great you are to work with. I would be honored to tell anyone how great you are and recommend you to anyone looking for an honest, dependable, fun, hardworking Realtor®. Thank you so much for your help.
Laurie goes above and beyond what she is "required" to do for her clients. One of her great qualities is if she does not know the answer to what may come up, she does not "pretend" to know. Laurie looks for the answer and delivers. She truly loves what she does and it shows! Love her as a realtor and friend!
All of them with his or her own thoughts and opinions, yet she was able to navigate through the inventory of homes in Southwest Florida and come up 100% each time; and find buyers with very little downtime. you will not find a better realtor!
Even when I called her at 11 pm and asked her to get us an appointment to see a house then next morning, Laurie got it done. She is the best realtor I have ever worked with by far!
I just closed on my new home in Cape Coral having broke ground on the new construction the first of the year. Unfortunately, I am at high risk for Covid-19 and have yet to travel to Florida. I don't know what I would have done without Laurie. She went well beyond what was expected and provided me with a video tour of the construction every Tuesday as part of her "Tune In Tuesday" on Facebook. I live in Indiana and would have been completely lost, and would have lost a lot of sleep I might add, had I not been able to follow the progress. Laurie also volunteered to walk the completed home with the builder, accepting the keys and committing to keeping an eye on things until my first scheduled visit in January. I can't possibly thank her enough or provide a higher recommendation for anyone looking to purchase a home, especially for those like me whom are trying to do anything from out of state. Laurie, you are amazing. Thank you, thank you, thank you!
It was a great pleasure to work with you. You provided all the knowledge and information from your experience in the industry needed for my decisions. I enjoyed the opportunity to meet you "virtually" and complete the sale. You provided me with all the demographics, pricing and past sales for me to make a decision on the price. It was never overwhelming! I appreciate your support and let's keep in touch.
Being from MN we explained over the phone what we were looking for and that when we came to visit we would have a small window of time in which to operate in.
During a time that was very stressful, you were so calm, patient with me. You went above and beyond the duties of a realtor to help maintain the lawn at my father’s house, and even offering your services to help sell the extra “toys” that were lying around at the property. It was very reassuring knowing that you were willing to keep an eye on things when I could not due to distance. Thank you for helping my family and I through this difficult situation. You are truly an expert realtor and a wonderful person.
She does her due diligence and actually works for you whether there's a huge payday for her at the end or not!
I am taking this opportunity to write to you regarding the recent closing on the property located in Cape Coral which you assisted me in purchasing it. i have purchased other properties in the area and have had the help of other real estate agents and thought i have no complains in the manner in which they assisted me ,this is the first time that i can say an agent yourself stood out from all the others. Your professionalism, diligence, honesty, and friendliness made this purchase a really enjoyable experience for me so much so, that in the future when i am ready to buy again ,or sell i could not think of a better person to rely on for such an endeavor than yourself. I hope to see you soon again, in the meantime I bid you and your family good tidings. Sincerely Carlos
Her knowledge was invaluable and she made what can be a very stressful event a very easy process. We cannot recommend her enough to others and we will continue to use her in our future real estate transactions.
She helps people realize their dreams!
Very helpful and professional. She was there whenever I had questions. Would highly recommend! I was a first-time home buyer and the process was made easy every step of the way. Always showed the best properties to fit my needs.
She is thorough and professional, very easy to work with, and listens! So important when you're doing something so personal as selling your home. She helped us through all the little details and LOTS of paperwork :) but made the process smooth and effective. She coordinated excellent photography and sold our home in less than 24 hours. Thank you, Laurie!"
Seelmann helped sell our home. From the get to go,he was on top of every little detail that could be imagined even showed up a few times a week just to check on those flyer. As this was our first time as owners , Mr. Seelmann made sure we knew about each step ,the required documents ,and gave us recommendations on how to get the most out of our sale. We cannot thank Mr. Seelmann enough for his expertise and commitment to selling our home. Aimee R. Steele
I am no longer in real estate , and when the time comes to sell my home Juergen will be the agent I call.He is hardworking,honest ,and dependable. Juergen also understands the market and economy and has the know how whether you are selling or purchasing a home. Michele Scheibe, Sarasota FL
She has the heart of a teacher with a wealth of knowledge of the local area and market. She will take what ever time it takes to make you comfortable in your purchase as a buyer. In all of my experiences in dealing with realtors over the past 30 years Rosemary definitely is at a different level compared to the rest of the pack. Could not be more satisfied and I feel as I have met a new friend. Thank you Rosemary!" barrybsimes 2572 links drive Elkhart in
Knowledgeable with a great attitude and a willingness to meet all needs - even after closing! I would highly recommend her!"
Victoria helped immensely by suggesting an estate salesman and even pitched in with the packing. She made our life so much easier!
Everything that she said she would be able to get done for us happened, and more. She is truly on your side as the consumer. Throughout the entire process, she wanted to make sure that my wife and I were comfortable with everything. She was always readily available. As this was our first time buying a house, we were completely uneducated to the process, and she explained everything step-by-step multiple times just to make sure that we were comfortable. I in no way made it easy on her, yet she handled everything with integrity, professionalism, and a caring hand. My wife and I were extremely picky about most everything, and Victoria refused to settle for anything less than perfect for us. My name is Adam Bradshaw. I am not paid, or endorsed in any way to say these things. I am just an extremely satisfied customer of Victoria's. My wife and I would absolutely recommend her to anyone.
You were awesome and we will certainly recommend you to anyone we know who might be looking to buy in SW Florida. I can't thank you enough for all your hard work. It was very much appreciated.
Jackie is loving Fountain View! Her neighbors are so friendly and helpful. We had such a positive experience working with you. I don’t have any constructive comments. You were the best. Therefore, if we have anyone looking for an agent, we would definitely recommend you! Thanks for all that you did for us! Denise Sherry Sent from Mail for Windows 10
After experiencing two other agents who didn't put the effort forth, she was bringing clients in from day one and dealing with the virus situation didn't phase her at all. Would definitely recommend her to anyone.
She is so knowledgeable of the Cape Coral/Fort Myers area, and of city laws and ordinances that we were not aware of. So far, we are so pleased to be working with her. Friendly and passionate about finding the right home for us! ????????
She did all the leg work in search for a rental for us in the Fort Myers area, chasing down listers for valid rentals before sending them to us for consideration. And when she found the one we liked she read all the agreements for understanding so she could interpret our questions nd get clarification if necessary. Great attention to detail and great follow up. I would recommend her in a heartbeat.
very professional and got the job done right away ! i would recommend him to anyone. Our experience with Juergen was wonderful ! Richard +Lind Cape Coral FL
For our son, a first-time home buyer, she took extra time to explain thoroughly and simplified the many steps of purchasing a condo. When viewing new listings and at closing, she scheduled times convenient for my son, working around his work schedule. She also knew what type of condo my son was searching for, which she successfully found in Ft. Myers. Vicki spent many hours working with the title representative, mortgage team, condo association and other real estate agents. She was always available day or night to answer any of our questions, responding back immediately. Our family highly recommends Vicki O'Toole as your real estate agent. She is very knowledgeable and well-informed, making home buying exciting, enjoyable and a gratifying experience!
Sold my house in just a few days after a previous Realtor was unable to do so in a year! It does make a difference who you choose!
She is incredibly knowledgeable and easy to work with. She is always so quick to answer any questions or fulfill any requests immediately for us. We will continue to come back to her again and again because of her expertise, patience and personality.
!!! HE TOOK US THROUGH A STRESSFUL TIME WITH ONLY 6 WEEKS TO MOVE OUT OF A RENTAL PROPERTY.HIS PERSISTENCE AND ABILITY TO THINK OUTSIDE THE BOX,GOT US INTO A BRAND NEW HOME IN THE CAPE,WICH WE NEVER THOUGHT WOULD BE POSSIBLE.NOW WE ARE LOVING LIFE. THANKS AGAIN YOU ARE THE BEST. Helen + Andrea
She had a great knowledge of the area which was helpful for a guy from the Northeast. Victoria was always quick to return calls. Working with Victoria was a very smooth and pleasant experience. I highly recommend using Victoria as your Realtor.
Her professional history of working with people works to her advantage because in today's world, we need this type of compassion. She sold me a beautiful new home, too!
ALWAYS AVAILABLE Review submitted by Alain Torres (Seller) on 27 Apr 2022
Always on top of every situation. Kept you informed and returned phone calls or texts almost immediately. I would use her again in any real estate transaction.
Laurie Smith was not just interested in getting a real estate listing, she was determined to sell our home for the best possible price. In todays market anyone could sell a home, but not everyone could get the maximum price, we believe that Laurie Smith sold our home for top dollar, we could not be more pleased. We were out of the area when our home was sold and Laurie Smith helped us with every thing that needed to be done right up thru closing. She was very professional and also a very nice person. We highly recommend her. David & Joyce Gomer
When I first told her about my plans to move overseas, I was so overwhelmed by all the details, I didn't know where to start. First, she explained staging to me. She brought in a company that worked with me to decide what items to keep during the sale process and what to remove. The items I did not want had to be sold. Then, Victoria arranged for a company to come in and sell them for me on line. Then, she toured my home with me and made suggestions for inexpensive ways to have the house show at its best. She has helped me with every detail through the sales process, including important aspects I didn't even know about. I could not have done this without her expert assistance.
Her knowledge of the area was spot on. She made the process of relocating from a different state very simple. She would be my first recommendation to anyone.
You made my home buying experience very easy, stress free and reassuring! You are amazing at your job and I honestly couldn’t thank you enough ☺️